ENContent administrator
Sets offer, pricing and release rules.
Commerce, courses and fulfilment
Digital content is released at the right moment.
Order, payment, entitlement and delivery of a document or content form one controlled flow.
For organisations selling publications, documents, recordings or learning content.
See the process
From start to finish
Digital content from order to controlled access.
Digital product
An administrator publishes the digital product, price and access conditions.
Customer and entitlement
The order is connected to the right customer and their entitlement.
Release rule
Content is released only after confirmed payment or another configured rule is met.
Content delivery
The customer receives a controlled link, file or document intended for them.
Access record
EOC records who received access and the current order status.
Who is involved
Who is responsible for what.
Customer
Orders content and receives access.
Finance and support
See payment, entitlement and release issues.
What happens when something goes wrong
Payment succeeded but content was not released
Payment and release remain separate traceable states.
The result
A traceable order, entitlement and release time.
Product and integrations
The solution connects to the systems you already use.
Forms, roles and rules follow the way your team works. Every integration keeps the source of truth and error ownership clear.
Explore the product: Commerce, courses and fulfilment →EOCPayment serviceIdentity and customer groupsDocuments and storageKnowspread by scenario
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What can connect to this workflow
Concise answers
Frequently asked questions
Who is this solution for?
For organisations selling publications, documents, recordings or learning content.
What happens when the input is incomplete or incorrect?
Payment succeeded but content was not released. Payment and release remain separate traceable states.
What is the outcome of the workflow?
A traceable order, entitlement and release time.
Next step
Facing a similar situation?
Tell us how the work runs today and where it gets stuck. We will reply with a concrete next step, not a generic presentation.
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