Social-care systems · KISSoS for regions · SOPHOS provider pilot

KISSoS for social-care network management. SOPHOS is in pilot validation with providers.

KISSoS supports regional social-care planning. SOPHOS for providers is still in pilot validation.

In plain terms

The region manages the network. The provider supports the client.

KISSoS supports network management and the public catalogue. SOPHOS is currently in pilot validation for day-to-day provider work.

Real organisational needs

What organisations needed to solve

These anonymised examples come from concrete project assignments and describe both the need and the approach taken. Where the source was a proposal, this does not mean the complete scope was ultimately deployed.

Regional social-care networkAddressed in a project

Service and capacity data for planning across a region

Need
A region needed to collect and validate provider, service, territory, capacity, financial and statistical data while publishing part of the service offer for residents.
Approach taken
KISSoS collects data from providers, checks it for completeness and prepares reports and overviews for network planning. Selected information is also available in a public social-services catalogue.
Connections and related systems
  • provider and service records
  • data imports
  • reports and overviews
  • public catalogue
Provider networkAddressed in a project

A shared applicant overview, with each provider retaining its own process

Need
Multiple providers needed a shared basic view of applicants while retaining their own roles, documents, print outputs and communication.
Approach taken
The proposal gives participating organisations a shared core view while allowing each to retain its own roles, documents and communication. Templates and print outputs are included.
Connections and related systems
  • roles and permissions
  • document templates
  • print outputs
  • email communication

Directly from the applications

Take a look inside.

The published captures do not contain personal data.

Public social-care catalogue organised by life situation
KISSoS

Public catalogue by life situation

Children, adults and seniors start with the situation they need to resolve and find the relevant service.

KISSoS

For whom

Who the solution is for

Regions and cities
Social-affairs departments
Social-care providers
People searching for an available service

What changes

A region gains data on capacity, cost and accessibility across the network.

Providers report through defined forms instead of inconsistent spreadsheets.

A public catalogue helps people find services by place and need.

SOPHOS is being prepared for providers' day-to-day work with applicants and clients.

From input to outcome

What happens after the input arrives.

01

Shared data

Providers and services maintain the data from which the region sees the whole network.

02

New process

The region opens reporting, an application or funding process with dates and validation.

03

Provider submission

The provider completes its report and receives specific guidance on data that needs correction.

04

Decision and publication

The region uses reports and network history; the public sees approved catalogue data.

User perspectives

Each person sees their work and responsibility.

Regional administrator

Defines reporting, the network, funding processes and public outputs.

Provider

Maintains service data and follows applications and reports.

Leadership

Compares capacity, accessibility and network development.

Public user

Finds a suitable service in the catalogue.

Integrations

Connect what you already use.

  • Identity and roles
  • Records and finance platforms
  • Apache Superset for advanced reporting
  • Geospatial and catalogue data

Deployment and delivery

Aligned with sensitivity and ownership.

  • KISSoS network management
  • Public catalogue
  • Provider portal
  • SOPHOS for providers — in preparation

Concise answers

Frequently asked questions

What is KISSoS used for?

KISSoS helps regions and cities manage social-care networks, reporting, applications and funding, analysis and a public service catalogue.

Who is SOPHOS for?

SOPHOS is being prepared for providers' day-to-day work with applicants, clients, identified needs and care plans. It is still in pilot validation, not a generally available product.

Is KISSoS the same as a provider casework system?

No. KISSoS focuses on network management for a region or city. SOPHOS is the separate product being validated for individual providers' work with applicants and clients.

Next step

What still moves through email, spreadsheets or office rounds?

Tell us where work slows down or loses visibility. We will tell you whether we have a ready solution and what a sensible first step could look like.

Describe what I need to solveGo to documentation